![]() ![]() They routinely work with engineers and other technology experts to manage the flow of information throughout an organization.Īlthough most technical writers are employed directly by the companies that use their services, some freelance and are paid per assignment. The largest employers of technical writers were as follows: Professional, scientific, and technical services Technical writers held about 55,400 jobs in 2021. Technical writers usually work in offices. Technical writers use the interactive technologies of the Web and social media to blend text, graphics, multidimensional images, sound, and video. Increasingly, technical information is delivered online and through social media. ![]() Some technical writers help write grant proposals for research scientists and institutions. Technical writers are also responsible for managing the consistency of technical content and its use across departments including product development, manufacturing, marketing, and customer relations. Technical writers may research topics through visits to libraries and websites, discussions with technical specialists, and observation. Technical writers may serve on teams that conduct usability studies to improve product design. Therefore, technical writers must be able to understand and discuss complex information with people of diverse occupational backgrounds. Technical writers often work with computer hardware engineers, computer support specialists, and software developers to manage the flow of information among project workgroups during development and testing. After a product is released, technical writers also may work with product liability specialists and customer-service managers to improve the end-user experience through product design changes. Technical writers create paper-based and digital operating instructions, how-to manuals, assembly instructions, and “frequently asked questions” pages to help technical support staff, consumers, and other users within a company or an industry. Collect user feedback to update and improve content. ![]()
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